Introduction
Marcelle Pacheco Holistic Nutrition ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website marcellepacheco.com or contact us through any available channel.
By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site.
Information We Collect
We may collect the following types of information:
- Contact information — name, email address, and phone number you provide via our contact form or newsletter signup.
- Inquiry details — the service you are interested in, how you heard about us, and any message you choose to share.
- Technical data — IP address, browser type, pages visited, and time spent on the site, collected automatically via Cloudflare infrastructure.
We do not collect payment information directly. Any transactions are handled by third-party processors subject to their own privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations.
- Send the newsletter if you subscribed (you may unsubscribe at any time).
- Improve the website experience and understand how visitors engage with our content.
- Comply with legal obligations.
We will never sell, trade, or rent your personal information to third parties for marketing purposes.
Email Communications
If you submit a contact form or sign up for our newsletter, you consent to receive email from us related to your inquiry or the newsletter content. Every marketing email includes an unsubscribe link. You may also opt out by emailing meals2heal@yahoo.com.
Data Sharing
We share your information only with service providers necessary to operate this site:
- Cloudflare — hosting, DNS, and performance infrastructure.
- Resend — transactional email delivery.
These providers are contractually bound to keep your information confidential and use it only for the services they provide to us.
Data Retention
Contact form submissions are retained for up to 24 months to allow for follow-up. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us at the address below.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Data portability (receive your data in a structured format).
To exercise any of these rights, please contact us using the information below. We will respond within 30 days.
Cookies
Our website does not use tracking cookies or third-party advertising cookies. Cloudflare may set a technical cookie (__cf_bm) strictly necessary for security and performance. This cookie does not track you across sites.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
Changes to This Policy
We may update this policy periodically. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy whenever you visit our site.
Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact: meals2heal@yahoo.com or WhatsApp: +1 (443) 603-6099.